The way towards a hybrid economy
The new networked working world increasingly allows companies to develop and offer hybrid services. These novel pooled services consist of connecting hardware and software that merge to form an innovative business model. At the Innovationlab Hybrid Services in Logistics novel technologies for hybrid services are tested and suitable business models are developed. Use cases from different logistics fields located in the application centre of the Innovationlab, our so-called showcases, demonstrate the use and the potential of hybrid services in intralogistics and trading companies, in production logistics, transport and maintenance, as well as in a virtual training lab. Visitors can experience these use cases live during guided tours on site.
The trend towards individualisation and e-commerce is forcing trading companies to adjust their processes, products and services. For reasons of efficiency and environmental protection, logistics service providers are faced with the challenge of consolidating transports effectively despite increasingly small-scale shipments, and of delivering to increasingly shorter delivery deadlines.
Which effects have individualisation, short delivery times and multi-channel orders on intralogistics – especially for trading companies?
02 Production Logistics
Order structures within production companies sometimes change abruptly: customers’ desire for individualisation is strong, the complexity of processes increases and some procurement markets are very volatile.
Most manufacturing companies have their external transport requirements carried out by external service providers which include large logistics suppliers as well as small forwarding companies. Currently there is no continuous digital exchange of information between the different stakeholders. However, it will be necessary for goods transfer operations – as the link between transportation and intelligent production – to develop into a smart paperless process, at the latest when autonomous trucks are deployed.
Hybrid services enable manufacturing companies to use dynamic scheduling for one or more forwarders.
In modern industrial production and intralogistics facilities, machines are already producing huge amounts of data nowadays. All this data offers the potential to improve transparency and obtain information about the condition of the machines and their continuous maintenance needs and to find out what triggers breakdowns so they can be avoided in future.
05 Virtual Training
Nowadays, logistics centres have to react flexibly to changing markets, products and new services. At the same time, working environments have to be constantly adapted to suit employees’ requirements and be used in an economically effective way. The Virtual Training Lab builds a bridge between requirements and adjustments.